All Open Plays should be canceled no later than 4 hours prior to the scheduled start time. If you choose to cancel within this timeframe, your reservation will be refunded as unassigned sessions. This means you'll receive a credit specifically for the canceled Open Play session, allowing you to utilize it for future bookings. It's important to note that cancellations made after the 4-hour benchmark will not reflect a discount on your account. Instead, they will be marked as late cancellations.